Quality assurance and quality control are often used interchangeably, but they serve different purposes. Quality assurance (QA) focuses on preventing
A sample sitting in a freezer may look like a storage problem. In practice, it can be a records-management problem
The audit starts normally. The auditor asks for a procedure, checks a few records, talks to an employee, and then
A sample can be perfectly collected and still go wrong in the lab. It can be mislabeled, stored incorrectly, left
In American healthcare, quality management is not simply about passing an audit or keeping the accreditation team happy. It can
A sample can be collected perfectly and still become a problem once it reaches the laboratory. It gets logged incorrectly.
Your company is growing quickly. You have hired more people, added equipment, taken on more work, changed processes, or expanded
A lab sample can be tested correctly and still leave a laboratory with a quality problem if its history is
You can have excellent Health, Safety, and Environment (HSE) data and still give a terrible executive presentation. A spreadsheet full
A single sample mix-up can undermine an entire laboratory workflow. In a College of American Pathologists (CAP) Q-Probes study on specimen
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